Terms & Conditions

Online Purchase Terms & Conditions

Please note: These terms and conditions apply exclusively to purchases made via our online store. In-store purchases are subject to different terms and conditions – please contact your nearest Linda & Co. store for in-store policies.

Acceptance of Terms

By completing a purchase through our website, you acknowledge and agree to be bound by the terms and conditions outlined below.

Gift with Purchase Promotion

• Gifts are subject to availability and may vary without notice.

• Offers are valid while stocks last.

Pricing & Product Variations

• Linda & Co. reserves the right to change advertised prices before accepting an order.

• All products are subject to availability and may be withdrawn at any time.

• If an item is unavailable, we will offer an alternative or provide a refund.

• We may amend, update or remove products, services, or web pages at any time without notice.

• Orders placed due to pricing errors may be cancelled and refunded.

Indemnity & Limitation of Liability

• Linda & Co. is not liable for any damages resulting from the use of this website or products purchased from it.

• You agree to indemnify and hold harmless Linda & Co., its employees, agents, and affiliates against any third-party claims arising from your use of this website or any breach of these terms.

Delivery & Returns Policy

Order Cancellations

• If your order hasn’t shipped, you may request a cancellation by contacting our online customer service team or emailing us.

• Refunds will be issued in the same payment method used, minus any merchant fees (e.g. Stripe, PayPal, ZipPay).

• Custom-made items or orders involving modifications, resizing, or alterations cannot be cancelled or refunded.

Returns

• Returns must be requested within 7 days of the invoice date.

• Items must be returned in original, unused, and fully resaleable condition, with original tags, packaging, warranty papers, and protective covers intact.

• Approval for returns must be obtained via email or text from Linda & Co.

• A copy of the invoice must be included in the return parcel.

• Returns may be subject to the following deductions:

  • Up to 5% administrative fee

  • Shipping costs

  • Merchant processing fees (up to 6.5%)

Return Shipping

• Customers are responsible for return shipping and the safety of the parcel during transit.

• We strongly recommend using registered post with tracking.

• If Linda & Co. provides a return label, please lodge the parcel over the counter at your local post office.

Faulty or Incorrect Items

• Contact us immediately if an item is received damaged or incorrect.

• We cannot dispatch replacements until incorrect items are returned.

• Replacement items are subject to availability; if unavailable, we will issue a refund including original shipping.

• If no faults are found upon inspection, the buyer is responsible for postage charges.

Warranty

• All watches come with a manufacturer’s warranty.

• Warranty issues are assessed by the brand, and timelines vary.

• Refunds or replacements under warranty are at the discretion of the manufacturer.

• If no fault is found, return shipping is the buyer’s responsibility.

• For warranty procedures, please refer to the manufacturer’s website.

Buy Now, Pay Later Refunds

• Refunds via Buy Now, Pay Later platforms (e.g., Afterpay, ZipPay) will be processed minus merchant fees charged by these providers.

Return Address

Linda & Co.
PO BOX 3313
Rhodes, NSW 2138
Australia
Phone: (02) 9746 1922

In Transit Insurance

All deliveries are subject to Australia Post’s General Terms & Conditions:
Australia Post T&Cs (PDF)