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    Price Match Policy


     

    How to Request a Price Match

     

     

    To request a price match, provide proof of the competitor’s advertised price for the identical product at the time of purchase. Unfortunately, price match requests cannot be applied to products after a purchase has been completed.

    Your request will be reviewed and verified to ensure the competitor’s product:

    • It is identical in model and specifications.

    • It is in stock and available for immediate sale.

    • Uses the same payment method.

    Note: If you are purchasing using an Interest-Free Plan or a buy-now-pay-later service, additional approval is required before a price match can be applied. Once approved, we will gladly match the verified competitor price.

    Price Match Exclusions

    Price matching will not apply to:

    • Offers including cashback, bonus products, bulk purchase discounts, quantity limits, or packages.

    • Offers not available to the general public, such as trade, membership, or special event offers.

    • Clearance, seconds, refurbished, ex-demonstration, or display items.

    • Products sold or shipped by third-party sellers on marketplaces (e.g., eBay, Amazon), auction sites, or classifieds.

    • Products supplied through unauthorised distributors (grey market items) or delivered directly from overseas distributors.

    • Pricing errors.

    • Prices that include delivery charges.

    • Products are priced significantly below the recommended retail or market value.

    Frequently Asked Questions (FAQs)

    What proof do I need to provide?
    Provide proof via our Linda & Co. Online Live Chat showing:

    • The competitor’s current advertisement or website address.

    • Offer end date.

    • Any relevant terms and conditions.

    A Live Chat team member may verify the competitor’s website and the availability of the product. Once confirmed, we will create a price match offer, allowing you to purchase the product from us at the same price (or lower if possible).

    Can I use an Interest-Free payment for a price match?
    Yes, but this is subject to additional approval before the price match can be applied.