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If you are unsure where your item is in the delivery process, there are a few things we recommend checking in the first instance. 1) Track your parcel online with Australia Post. 2) Check your confirmation order email to ensure your address was entered correctly. 3) Check in your mailbox or under your door for an ā€˜Item Awaiting Collectionā€™ card from Australia Post. 4) Speak to other members of your household to see if they have signed for the item. 5) Check delivery timeframes with Australia post. If your item is showing on Australia Postā€™s tracking tool and you are still not able to locate your item, pleaseĀ submit a missing item enquiryĀ with Australia Post so they can investigate this further for you.   If your item does not appear on Australia Postā€™s tracking tool, pleaseĀ contact usĀ so that we can investigate this further for you.
Yes, Linda and Co Jewellers requires signature on delivery to successfully deliver your goods. If you are not at home to accept your delivery a card will be left advising you to collect your parcel at your local Australia Post office. To locate your closest Australia Post office, please clickĀ here.
When your order has been dispatched by us, you will receive an email containing your unique tracking reference number. To track your order, please visit Australia Postā€™s WebsiteĀ here. If you have not received an email by us containing your consignment number, after the estimated delivery dates, please email us on:Ā service@lindajewellers.comĀ or Login to yourĀ Account Page
We offer Standard Australia Post Parcel as our standard delivery service. If your order exceeds $199, you will receive Free Delivery (if located within Australia). To check your delivery timeframes, please visit Australia Postā€™s websiteĀ here. With regard to orders placed from outside Australia there might be destination taxes. These taxes are the responsibility of the buyer of the product. When you purchase a product from Shiels you only pay for the product (less Taxes in Australia) and shipping charges from Australia. There may be additional charges once product has left Australia.
International Shipping ā€“Ā  Estimated Cost is $145.00 AUD for majority of our International Shipments which include priority service 7 -10 Days. Excludes Customs Delays
Yes Linda and Co ships Internationally , Please select international shipping at checkout. We use a wide range of International Couriers Fedex , UPS , DHL , TNT and many more depending on your location and item , Linda and Co Reserves the right to select the most suitable courier. International Shipping on certain brands may apply. Tax/Duty is the purchasers responsibility to check with local tax office prior to purchasing.